MaryAnn Swisshelm, Au.D.
Bailey Henderlong, Au.D.
Utopia Henderson, Care Coordinator
Sharon Nangle, Care Coordinator

Sharon joined the Hillcrest Hearing and Balance staff in 2021. Sharon brings over 24 years of medical office experience to our front desk. Sharon can be found assisting patients and staff in our Centerville and Dayton offices. Sharon has an identical twin and is a grandmother. She enjoys watching movies.
Alyse Ramirez, Au.D.

Bachelor of Science – The Ohio State University, 2016 Doctor of Audiology – The Ohio State University, Expected May 2022 Alyse is our doctor of audiology extern. She performs a wide variety of audiological services including audiological evaluations and vestibular testing. She cares for hearing aid, cochlear implant, and Baha patients alongside our audiology providers….
Jenna Terpening, Au.D.

Doctor of Audiology – University of Massachusetts, 2013 Bachelor of Arts – University of Maine, 2009 Dr. Terpening is licensed by the Ohio Board of Speech-Language Pathology and Audiology. Dr. Terpening is from southern Maine. She joined the Hillcrest/SOENTS team in 2013. She has also worked in Boston, serving a large patient population. Dr. Terpening…
Lauren Segbers, Au.D., CCC-A, F-AAA

Doctor of Audiology – University of Cincinnati, 2013 Bachelor of Science in Communication Sciences and Disorders – University of Cincinnati, 2009 Dr. Segbers is a fellow of the American Board of Audiology and a certified member of the American Speech-Language Hearing Association. Dr. Segbers performs a variety of audiological services including comprehensive hearing tests, hearing…
Kristi Cramer Highley

Kristi completed the International Hearing Society Hearing program in 2009. Kristi is also a licensed Otolaryngology Technician. She is licensed by the Ohio Board of Speech-Language Pathology and Audiology. She is a member of the International Hearing Society and the Hearing Healthcare Alliance of Ohio. Kristi performs a variety of audiological services including comprehensive hearing…
Hamilton Office
Hearing Loss Testing
Pure Tone Testing Pure-tone testing (also known as pure tone audiometry) uses air conduction to measure your ability to hear sounds of various pitches and volumes. You will be asked to identify a series of tones by raising a hand, pressing a button, or responding verbally. Bone Conduction Testing Bone conduction testing is another type…