Kristi Highley
Kristi joined our practice in 2007. In addition to being licensed to fit hearing aids, Kristi is also a certified Otolaryngology Technician. She provides audiological testing during our physician clinics, hearing aid and assistive listening device fittings. Kristi is licensed by the Ohio Hearing Aid and Fitters Licensing Board. She is a member of the…
Hamilton Office
Hearing Loss Testing
Pure Tone Testing Pure-tone testing (also known as pure tone audiometry) uses air conduction to measure your ability to hear sounds of various pitches and volumes. You will be asked to identify a series of tones by raising a hand, pressing a button, or responding verbally. Bone Conduction Testing Bone conduction testing is another type…
Benefits of Treating Hearing Loss
General Health There are 48 million people throughout the country suffering from hearing loss. Of those people, only 20 percent who can benefit from the use of a hearing aid actually wear them. It turns out, living with untreated hearing loss can do more damage than originally thought and those who seek treatment see improvements in all aspects of…
FAQ’s
Which insurance plans cover hearing aids? Insurance coverage for hearing aids varies greatly between plans and can be confusing. We would be glad to contact your insurance company and provide your plan information to you. Traditional Medicare does not cover hearing aids. Do you have payment plans? We offer a variety of payment plan options…
Heather Wade, Business Assistant
Heather joined our practice as an Audiology Business Assistant in November 2018. In 2010 she obtained a certificate in Early Childhood Education and is currently enrolled at Liberty University, working towards receiving her bachelor’s degree in Elementary Education. She enjoys photography and reading when she is not spending time with her husband and children. Heather’s…
Elizabeth Groves, Front Desk Coordinator
Libby joined our practice in 2019. Her previous 23 years of customer service experience provides her with the necessary skills to assist our patients. She worked at a camera store for 19 years and enjoys photography, and spending time with her dog. Libby’s goal is to provide a positive and friendly atmosphere for every patient…
Taylor Anderson, Front Desk Coordinator
Taylor Anderson joined our practice as an audiology coordinator in February 2019. Her previous experience in customer service provides her with the necessary skills to assist our patients. In Taylor’s spare time, she enjoys utilizing her creativity skills to design and decorate cakes. Taylor’s focus is to contribute her talents in the medical field.
Meghan Vo, Front Desk Coordinator
Meghan joined our practice as an audiology coordinator in March 2019. She earned an associate degree in Visual Communications and certificate in Graphic Arts. Her previous customer service and managerial experience provides her with the necessary skills to assist our patients. In Meghan’s spare time, she enjoys reading and spending quality time with her husband….
Jordan Burch, Au.D.
Doctor of Audiology, University of Cincinnati Dr. Burch joined the Hillcrest Hearing and Balance Team in June 2019 after earning her Doctorate from the University of Cincinnati. She spent the past year working closely with both pediatric and adult patients as a fulltime clinical extern at a nonprofit organization in California. Dr. Burch performs a…
